
Facilitation
| Tech Supported Learning
The Center for the Management of Information (CMI) at the University of Arizona is a world leader in the research and development of collaboration processes and technologies. To meet the demands of today's work environment, CMI's research integrates technology, group dynamics, and organizational behavior to improve group interaction. CMI was established in 1985 as a research center in the University of Arizona's College of Business and Public Administration through sponsorship from IBM.
CMI is engaged in an active research program in the area of group facilitation. Today's facilitators are being asked to work with groups that range in size from ten to five thousand, meet twenty-four hours a day seven days a week, and are located around the globe. Clearly no facilitator could be available to the group for this period of time much less effective. CMI is studying numerous approaches to facilitation including an operational view of an information technology system based on current state of the art natural language processing technologies that will augment the facilitator and a allow effective facilitation of large distributed meetings twenty-four hours a day seven days a week.
CMI realizes the importance of telecommunications, computer networks, and multimedia in the development of new models that will globally influence distance education and the traditional classroom systems used. CMI, along with its partners, is applying collaborative technology to support learning through generating traditional and distance education packages, training K-12 educators and university professors, delivering education to the home and workplace, and developing methods and tools to support continuing technical education.